Is Tencia Helper safe?
Your phone warns you before you install it. Here’s why, and what the app actually does, so you can decide for yourself.
The short answer
Install Tencia and its free companion app, Tencia Helper, on your Android phone, then turn on auto-recording. When a call starts, Tencia records it, and recording stops when you hang up. There’s no record button to press.
- Works with phone calls and calls in about 20 apps, such as WhatsApp, Telegram, KakaoTalk, Zalo and WeChat.
- Long calls are recorded to the end and play back in one go.
- Recordings stay on your phone. Recording uses no server.
- Where it’s available, AI can turn the calls you pick into text. The audio is deleted right after and isn’t used to train AI.
Tencia runs on Android. It isn’t on Google Play in a few countries.
What you should know
Why your phone warns you. Tencia Helper uses Accessibility to record calls and isn’t on the Play Store. Android and Play Protect warn about apps like that, and on some phones Play Protect blocks them. Be careful with any app that asks for this access, because it lets an app see and do a lot on your phone.
What it reads. Four things: whether a call screen is up and which app is in front, the one name field on that screen, the volume buttons, and the call timer on calls you make. It doesn’t read phone numbers, contacts or messages.
Who makes it. REGEN NETWORKS, the company behind Tencia on Google Play. Tencia Helper is signed with the same key as Tencia, so it only connects to Tencia. The download page lists the signing certificate so you can compare it.
What it sends. Tencia Helper asks once and sends crash and not-responding reports only if you allow it. Recordings go to Tencia on the same phone.
How to stop. Turn it off in Settings › Accessibility, or uninstall it. Your recordings in Tencia stay.
If you’d rather not install it, from November 6 Tencia can add recordings from your phone’s own Phone app to phone calls, on phones that keep them in a folder. Calls in apps like WhatsApp need Tencia Helper.
To turn voice messages into text, you don’t need Tencia Helper at all. That opens on November 8, 2026, in some countries. Here’s how it works.
Set it up in three steps
- Install TenciaGet Tencia from Google Play and open it. Allow the microphone and notifications.
- Get Tencia HelperTap “Get Tencia Helper” in Tencia, or go to relay.regenntwrks.com/helper, and install it. Open Tencia Helper, choose “While using the app” for the microphone, then turn on Tencia Helper in Accessibility as it guides you.
- Turn on auto-recordingBack in Tencia, tap “Turn on auto-recording”. Phone calls and app calls are then recorded on their own and show up in your list.
Tencia Helper comes from outside Google Play, so your phone asks a few questions along the way. The Tencia Helper page shows what to tap at each step.
“Test recording” in Settings records 4 seconds to show whether recording works on your phone, no call needed. If calls in an app aren’t recorded, check that “Auto-record app calls” and that app are both on in Settings › Auto-record.
Common questions
Why isn’t Tencia Helper on Google Play?
It uses Accessibility to record call audio, and apps like that aren’t offered on Google Play. You get it from the Tencia Helper page. Tencia itself is on Google Play.
Android says it can have full control of my device. Is that true?
Android shows that message for every accessibility app. It describes what the permission allows, not what the app does. Tencia Helper uses it only for the four things listed on this page.
Is it legal to record calls?
Call-recording laws differ by country. Some require the other person’s consent, and others allow recording if you’re part of the call. Before you record, check the law where you live and get any consent you need yourself. This page isn’t legal advice.
Does the other person get notified?
No. Tencia doesn’t tell the other person that you’re recording. The recording notification shows only on your phone. Where consent is needed, tell them at the start of the call.
The other person sounds quiet. What can I do?
Depending on the phone, the calling app and whether you use earphones or Bluetooth, the other person may sound quiet or not be recorded at all. Tencia Helper records through the microphone, so with earphones or Bluetooth the other person is hard to catch. Talk on the phone itself, or turn on the speaker on the call screen. If they still sound quiet, turn up “Clearer voices” in Settings. If another call recorder is on too, turn it off. If the phone blocks the sound, Tencia lets you know with a notification during the call.
Where are recordings saved, and how do I back them up?
Recordings are saved on your phone. Recording uses no server. If you like, Tencia can back them up automatically to your Backup folder, your Google Drive or a NAS (WebDAV), and backups are free too. Uninstalling the app deletes the recordings on the phone, so back them up before you uninstall.
Why do I need a separate helper app?
During a call, Android blocks Tencia’s microphone. So Tencia Helper, a free companion app from the same developer, records the call audio and hands it to Tencia on the same phone. Tencia Helper is distributed outside Google Play. It has no internet permission and doesn’t read phone numbers, contacts or messages.
Does it work on iPhone?
No. Tencia is an Android app. It runs on Android 8.0 and later, including Samsung Galaxy phones. Recording calls in apps like WhatsApp needs Android 10 or later.
Where to get it
Get Tencia from Google Play and Tencia Helper from the Tencia Helper page. Recording is free, with no ads.
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WhatsApp, Telegram, Messenger, Viber, Signal, LINE, WeChat, imo, BOTIM, KakaoTalk, Zalo, CUBE ACR, Samsung, Galaxy, Xiaomi, Redmi, POCO, vivo, iQOO, OPPO, realme and OnePlus are trademarks of their owners. Tencia isn’t affiliated with them. Google Play is a trademark of Google LLC.